This training is brilliant - Heather is an excellent speaker, and her vast experience and competence shone through. The level was very accessible, even for those with less pre-existing awareness of the model, and she worked really hard to ensure we would feel confident in co-constructing and using trauma-informed formulations, which I really valued. Heather simplified the complexity of trauma research and practice, and I found all of the training to be very memorable and user-friendly. I had arrived with questions about the sequence in which to do interventions, as well as a sense that there's too much competing jargon in this area, but now feel much clearer in both regards. The use of an excellent actor brought the theory to life, and I really valued Heather's openness to questions and participation in all areas of the two days.